Safety - ButanGas
Butangas: innovation and research at the service of safety


ButanGas has always been renown in the LPG market for innovation and the pursuit of the highest standards of safety, efficiency and technology, thanks to a constant modernization of plants and structures in strict compliance with the regulations in force.

All this without ever forgetting about the protection of the environment through the adoption of increasingly environmentally friendly solutions at all stages of production, transport and distribution of LPG.

Below is a set of safety guidelines for cylinders and tanks, single and multi-user metering tanks and municipal distribution networks.



  • ButanGas cylinders follow all European and Italian regulations, in terms of filling, periodic checks and re-testing.
  • Cylinders must be purchased from official ButanGas dealers.
  • Check and replace the hose and regulator periodically.
  • The cylinder shall not be placed at a level lower than ground or near openings communicating with underground rooms or in unventilated rooms.
  • The cylinder must be positioned vertically with tap/valve at the top.
  • The cylinder shall not be inverted or tilted and shall not be in unstable position.
  • The cylinder and hose must not be exposed to heat sources.
  • After each use, close the tap or valve without forcing it.
  • In rooms where cylinders and gas appliances are installed, adequate ventilation must be provided.
  • Unused cylinders must be returned to the dealer.

Instructions to be provided to customers by distributors

All customers are advised that, following the fulfilments foreseen by art. 219 paragraph 5 of D.Lgs. 152/2006, relative to the environmental labelling of packaging, it is essential to follow the indications below for the management of cylinders collected from this point of sale.

Component What it is Where it goes Notes
Seal cap 7 PLASTIC Check the regulations of your municipality
Cylinder FE40 RETURN TO DISTRIBUTOR COMPANY D.Lgs. 128/06, art.10, paragraph 3.
Whoever holds LPG cylinders must return
the empty cylinders to the distributing
company also via the retailer.


Tanks and Metered Single-user/Multi-user tanks

  • Toll-free phone number for emergencies 24 hours a day every day of the year: 800 327327
  • Butangas tanks follow all European and Italian regulations, in terms of installation, maintenance and replacement of all accessories.
  • Observe the limitations imposed on the perimeter of the storage area and do not alter the safety conditions as established by the fire permit.
  • Avoid any intervention and do not tamper with the seals applied.
  • Do not store combustible substances or objects (paper, rags, wood, paint, etc.) in the LPG storage area.
  • Do not tamper with the pressure reducer/regulator and the valves on the tank.
  • Always request the intervention of qualified personnel through the toll-free phone number.
  • If you notice a slight smell of gas, ventilate the rooms, do not operate electrical switches, do not light flames or smoke and close the shut-off valve of the internal system. Always request the intervention of qualified personnel through the toll-free phone number.


Municipal Distribution Network

The emergency service for reporting gas leaks, supply irregularities or interruptions is free and active 24 hours a day, every day of the year:  800 971997

Emergency service

Emergency Service for municipal distribution network

Customer care

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